Subject: TID: 21045466
From: Ashwinee Latchayya <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Mon, 8 Apr 2019 07:56:23 -0700 (MST)

Hi Mike, 

We received a call from the ES buyer who was unable to speak English. 

Can we reassign this to an ES agent. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 8 April, 2019 20:19:01 
Subject: Spanish gent 

Hi Ash, 

Can you please assign this case to Spanish agent? 

Account holder can speak only Spanish. 

TID: 21045466 

Thanks 
Valentina