Subject: EID - 2947797 - fan seller - Sevilla FC vs Real Betis - 13/04/2019 20:45 ; IT - Proof
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Mon, 8 Apr 2019 06:22:50 -0700 (MST)

Hi Breda, 

With reference to the following TID - 19859523, the seller claims that the tickets will need to be picked up at the event following some restriction set by the club. 

The seller has provided proof. Can Spec Ops take a look at this please. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 8 April, 2019 13:16:21 
Subject: 19859523 - fan seller - Sevilla FC vs Real Betis - 13/04/2019 20:45 - proof from seller 

Hi Ash, 

This seller is saying : the Sevilla FC, without any prior notice and differently from what has always been done, announced only yesterday, the day of the ticket release, that the lot in question is cataloged at high risk for security, therefore special measures are adopted, namely the ban of issuing electronic tickets, the obligation to personalize tickets with an identification document, online ticket purchase generates a voucher with a referral number which is used to collect the paper ticket only on the day of the match (and can to be withdrawn obviously only by the person whose name was included in the purchase process and who will participate in the event, with exhibition at the counter of an identity document),the classic paper tickets are sold only on Friday 12 (always with the methods described above, ie upon presentation of an identity document; in any case there would be no time to send and deliver tickets). 

He sent proof from Sevilla FC, it is attached. 

Can you please contact the relevant team in order to check this case. 

Thanks 
Valentina