Subject: Re: 20508943 - fan seller - Sevilla FC vs Valencia - 31/03/2019 - Proof of Purchase
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Breda Cremins <[email-masked]>, Valentina Bonente <[email-masked]>, Vijender Sharma <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Sat, 6 Apr 2019 23:16:18 -0700 (MST)

Hi, 

Valentina has escalated this to payments. 

Could you perhaps email payments so that they are aware. They would more likely return the escalation without a written approval. 

Kind Regards, 
Ash 

From: "Brian Sexton" <[email-masked]> 
To: "Breda Cremins" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]>, "Vijender Sharma" <[email-masked]>, "Mansi Chhabra" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 4 April, 2019 23:03:40 
Subject: RE: 20508943 - fan seller - Sevilla FC vs Valencia - 31/03/2019 - Proof of Purchase 

Hi Breda, 

You can pay the seller for the sale here as they have provided proof of purchase. 

Kind regards, 

Brian 

From: India Inbox 
Sent: Thursday 4 April 2019 22:14 
To: Brian Sexton <[email-masked]> 
Cc: Valentina Bonente <[email-masked]>; Vijender Sharma <[email-masked]>; Mansi Chhabra <[email-masked]>; Ashwinee Latchayya <[email-masked]> 
Subject: Re: 20508943 - fan seller - Sevilla FC vs Valencia - 31/03/2019 - Proof of Purchase 

[ mailto:[email-masked] | @Brian Sexton ] 

Hi Brian 

Do you think we should pay this fan seller FV for two tickets he sold? The buyer reported RAG, this has since been escalated but not refunded yet. The seller has provided Pop here, what do you think? 

Kind regards 

Breda 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday 4 April 2019 16:31:49 
To: India Inbox 
Cc: Valentina Bonente; Vijender Sharma; Mansi Chhabra 
Subject: 20508943 - fan seller - Sevilla FC vs Valencia - 31/03/2019 - Proof of Purchase 

Mimecast Attachment Protection has deemed this file to be safe, but always exercise caution when opening files. 

Hi Breda, 

With reference to the above TID ; the buyer claims to have been ragged and this was escalated to payments team. 

The seller has sent proof of purchase to support his claim that the tickets uploaded were valid. 

Can this be looked into please. 

Kind Regards, 

Ashwinee 

From: "Valentina Bonente" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 4 April, 2019 21:45:48 
Subject: 20508943 - fan seller - Sevilla FC vs Valencia - 31/03/2019 16:15 - pop/ rag 

Hi Ash, 

Vijender was following this case. Buyer was RAG and Seller immediately sent POP (sending to you). 

Can you please check if there is any updated. 

Thanks 

Valentina