Subject: Re: EID - 3377975 - Broker ID -- John Mayer -- 05/04/2019 -- Jakarta, ID - Wristband / Tickets
From: Ashwinee Latchayya <[email-masked]>
To: Christian <[email-masked]>
Cc: tasuku yamamoto <[email-masked]>
Date: Sat, 6 Apr 2019 23:14:20 -0700 (MST)

Thank you Tasu :) 

@Christian - the buyer hasn't reported any issues and the event is over. 

Can you call the buyer & make sure everything went well. 

Kind Regards, 
Ash 

From: "tasuku yamamoto" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Christian" <[email-masked]> 
Sent: Friday, 5 April, 2019 06:31:40 
Subject: Re: EID - 3377975 - Broker ID -- John Mayer -- 05/04/2019 -- Jakarta, ID - Wristband / Tickets 

Hi Ash 

I have called buyer to explain how to upload the photo but unfortunately the contact no provided is for hotel and the receptionist confirmed that he has already left the hotel. 

Regards 
Tasuku 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "tasuku yamamoto" <[email-masked]>, "Christian" <[email-masked]> 
Sent: Thursday, 4 April, 2019 21:48:31 
Subject: EID - 3377975 - Broker ID -- John Mayer -- 05/04/2019 -- Jakarta, ID - Wristband / Tickets 

Hi Breda, 

It's currently 23.00 pm and perhaps too late to call the buyer. 

We have however sent her an email requesting a picture of what she has received. 

@tasuku - as your shift starts at 07.30 am, could you call the buyer at an appropriate time tomorrow morning to request her to send the proof if those are not received please. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Christian" <[email-masked]> 
Sent: Thursday, 4 April, 2019 21:36:50 
Subject: Re: EID - 3377975 - Broker ID -- John Mayer -- 05/04/2019 -- Jakarta, ID - Wristband / Tickets 

Hi Ashinee , can you ask buyer for picture of what they received please? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday 4 April 2019 15:58:25 
To: India Inbox 
Cc: Christian 
Subject: EID - 3377975 - Broker ID -- John Mayer -- 05/04/2019 -- Jakarta, ID - Wristband / Tickets 
Hi, 

With reference to the above EID ; Matthias Botella emailed the seller with a survey to ask if they can collect the wristband. 

The buyer claims having received the wristbands and are also chasing tickets. The buyer claims that they would also need a ticket along with the wrsitband. 

Can this be looked into by EDM please. 

Kind Regards, 
Ash 

From: "Christian" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 4 April, 2019 20:03:50 
Subject: 20486005 -- Broker ID -- John Mayer -- 05/04/2019 -- Tix left. 

Hi Ash, 

This is regarding the TDI : 20486005; The buyer stated that, he received the wristband and RFID card but not the tickets for the event. 

Can you please investigate from the seller if buyer need the ticket in order to gain entry. 

Kind Regards, 
Christian Sitele