Subject: Fwd: ID : 19285632 , Broker UK, Shawn Mendes, 07/04/2019, Alternative tickets
From: Worchuirin M <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Sankarshan <[email-masked]>, Anurag Pradhan <[email-masked]>, Rosette Modiri <[email-masked]>, Charanjit Singh <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Parvez Alam <[email-masked]>, Mansi Chhabra <[email-masked]>
Cc: viraat <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Wed, 3 Apr 2019 09:43:33 -0700 (MST)

FYI... 

Kind Regards, 
M.Worchuirin 

From: "Agata Domanska" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Poonam Chawla" <[email-masked]>, "Worchuirin" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Wednesday, 3 April, 2019 21:36:23 
Subject: Re: ID : 19285632 , Broker UK, Shawn Mendes, 07/04/2019, Alternative tickets 

Hi Breda, 

This is now subbed. 

For future reference please ask agents not to confirm to buyers that they will receive tix offered, but that they will pass on to the relevant department. We have had some cases where agents confirm tickets to the buyers and when we go to sub they are no longer available, which is agitating for the buyers. 

Kind regards, 

Agata 

PS Team 

Team Lead Artur Himich 

From: India Inbox 
Sent: 03 April 2019 17:02:09 
To: Agata Domanska 
Cc: Poonam Chawla; Worchuirin M; Brian Sexton 
Subject: Re: ID : 19285632 , Broker UK, Shawn Mendes, 07/04/2019, Alternative tickets 

[ mailto:[email-masked] | @Agata Domanska ] 

FYI 

Kind regards 

Breda 

From: Worchuirin M <[email-masked]> 
Sent: Wednesday 3 April 2019 16:00:39 
To: India Inbox 
Cc: Poonam Chawla 
Subject: Re: ID : 19285632 , Broker UK, Shawn Mendes, 07/04/2019, Alternative tickets 
Hi Breda, 

Buyer has accepted the alternate ticket offer on call. 

Can you please forward to agata.domanska? 

Kind Regards, 
M.Worchuirin 

From: "Poonam Chawla" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 3 April, 2019 21:20:15 
Subject: ID : 19285632 , Broker UK, Shawn Mendes, 07/04/2019, Alternative tickets 

Hi Mike, 

Buyer called accepting the replacement tickets offered to him. 

Could you please forward this case to "agata.domanska" to take further action accordingly. 

Kind Regards, 
Poonam