Subject: 380664740
From: Ashwinee Latchayya <[email-masked]>
To: Tulika Hora <[email-masked]>
Date: Wed, 3 Apr 2019 04:09:45 -0700 (MST)

C: Seller wants to receive the tickets back or ensure they are active on the website 

I: checked case history ; State : Pending Review High Risk Event - LMS State : Received ; 

She was unable to upload the proof as she only has a receipt and it doesn't state the event but the price paid. 
As she had already dropped them off, she couldn't retrieve the tickets as the depot was closed. 

The seller lives about 2 hours away and cannot collect the tickets at the collection point. She also claims there is no such information on our T&C that they needed to be collected at a particular collection point if not sold. The seller also claims that she was informed by one of our colleague that she could collect them at the venue. 

A: TL Ash emailed LMS to check if they can be returned and the seller said he uploaded the PoP on the site. TL Ash emailed LMS again and requested the listing to be activated instead as the seller prefers them to be sold 

N: Follow up to see if listing becomes active