Subject: TID: 21039263 : Broker UK : Michael Ball : 04/05/2019 : Problem with tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Yash Gupta <[email-masked]>
Date: Wed, 3 Apr 2019 01:14:17 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims having received an empty envelope and the seller claims the tickets were inside the envelope and are not inside the foil on the envelope. 

Agent Leon is following up the case and awaiting the buyer's response. 

The buyer has now responded. Can he take a look please. 

Kind Regards, 
Ash 

From: "Yash Gupta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 20:00:58 
Subject: TID:21039263 :Broker UK :04/05/2019 : Michael Ball: Problem with tickets 

Hi Ashwinee 

I want you to please escalate this case to the agent Leon as he asked buyer that is there a Ticket in envelope or not. Buyer has replied that there is only A4 size sheet in it with a Barcode which is not a ticket. 

Please help and check the details. 

Regards 
Yash Gupta