Subject: 20901741 - fan seller - Benfica vs Eintracht Frankfurt - Quarter Finals - Europa League 2018-19 - 11/04/2019 20:00 - seller issue
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Tue, 2 Apr 2019 07:12:33 -0700 (MST)

Hi Breda, 

With reference to the above TID ; the seller claims that the tickets he has on sale are for members as well as the public. However, the purchase of those tickets are only open for members only and will be open for public purchase soon. This was moved to pending Rep. 

Could we perhaps request Agata to hold on for now perhaps until the MSBD (04/04). If tickets haven't been uploaded then perhaps we could sub this. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 17:40:57 
Subject: 20901741 - fan seller - Benfica vs Eintracht Frankfurt - Quarter Finals - Europa League 2018-19 - 11/04/2019 20:00 - seller issue 

Hi Ash, 

In this case agent agata.domanska is looking for replacement tickets for this sale. 

This seller has just informed us that these tickets for this section "Category 1" are now on sale only for people who are members. He explained that these tickets are anyway valid for everybody. He just informed us that he will be able to fulfil all his sales. He did not mean that he cannot fulfil. He just informed us that in few days everybody will be able to buy these tickets (maybe he informed us about this just because of late release for people who are not members). 

We have started moving to pending sub and charging all the sales (he has many sales for this event). Other agents understood he can't fulfil but HE CAN FULFIL. 

CAn you please forward this case in order to check if we can move out of pending and maybe remove the charges. 

Thanks 
Valentina