Subject: 20299582 ; Broker US ; Denver Nuggets At Los Angeles Lakers ; 06/03/2019 19:30 ; Wrong tix
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: sidje <[email-masked]>
Date: Tue, 2 Apr 2019 05:55:02 -0700 (MST)

Hi Breda, 

This case was flagged on March 8th and we haven't received any update yet. 

Can this be looked into please. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "CS.NewYork" <[email-masked]> 
Cc: "sidje" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 8 March, 2019 18:03:37 
Subject: Re: 20299582 ; Broker US ; Denver Nuggets At Los Angeles Lakers ; 06/03/2019 19:30 ; wrong tix 

[ mailto:[email-masked] | @CS.NewYork ] 

Can we confirm the seller uploaded the incorrect tickets? buyer wants a refund 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Friday 8 March 2019 12:32:16 
To: India Inbox 
Cc: sidje 
Subject: 20299582 ; Broker US ; Denver Nuggets At Los Angeles Lakers ; 06/03/2019 19:30 ; wrong tix 
Hi, 

With reference to the above TID ; the buyer claims having received parking tickets instead of tickets. 

After our investigation, we can see that the seller listed the tickets sectio 'Parking Lot 1' as the section with no listing note. 

The buyer claims to have bee ragged after using the ticket not knowing those were parking lot voucher and not ticket. The buyer is chasing a refund. 

Can CSNY look into this please. 

Kind Regards, 
Ashwinee 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 7 March, 2019 14:29:28 
Subject: 20299582 ; Broker US ; Denver Nuggets At Los Angeles Lakers ; 06/03/2019 19:30 ; wrong tix 

Hi Ash, 

Buyer emailed stating he got RAG as he received Parking tix instead of tix for the event. Seller here is a Broker US and he listing the tix as Section: Parking LOT 1 but on the tix uploaded it is mentioned " good for only parking". Tix uploaded are incorrect as seller could have mentioned a listing note informing he tix was for parking only. 

Can you please advise since buyer deserve to be refunded? 

Regards, 
Sidje