Subject: 21118668 - Broker DE- Pizzera & Jaus - Unerhört Solide - 08/06/2019 - Can we change the delivery plan
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Karanjeet Singh <[email-masked]>
Date: Tue, 2 Apr 2019 05:27:43 -0700 (MST)

Hi Breda, 

With reference to the above TID ; the buyer called us claiming the access point where the tickets are to be sent is permanently closed. 

The buyer would like to receive the tickets to his home address which has already been updated on CSL. As this is a broker, we aren't resetting the shipping label. 

Can SS team contact the seller and look into this please. 

Delivery address: 
Sylvia Gausterer 
Pfarrweg 15 
Leobendorf 
2100 
AT 

Kind Regards, 
Ash 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 17:33:51 
Subject: 21118668-Broker DE- Pizzera & Jaus - Unerhört Solide-08/06/2019- Can we change the deliveryplan 

Hi Ashwinee, 

With reference to TID: 21118668 the buyer emailed us stating that the accesspoint on which the tickets were going to be delivered is now close . as checked earlier i called the UPS and they stated that it is open . The buyer came with the same query again so i checked it on google and it shows permanently closed and now UPS is saying we do not have any updates but as per google it is closed as soon as we have an update we will update it on our website. I called the buyer to confirm the home address so that we can ship the tickets directly to the house the buyer confirmed the address but as checked the TS of the transaction is Pending shipment so we are not sure whether the tickets are with the seller or with UPS. So can you please check with it and inform me that whether we can change the delivery plan so that the buyer receives the tickets correctly . 

Kind Regards, 
Karanjeet