Subject: 20218605 - Broker ES - FC Barcelona vs Getafe - 12/05/2019 - DP change Request
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 2 Apr 2019 00:56:34 -0700 (MST)

Hi, 

Can we request TL Joanna to provide an update on this case. It seems this has been flagged to her but perhaps not forwarded ahead. 

I think we could simply inform the buyer we cannot change the DP. 

Kind Regards, 
Ash 

From: "Ariel Chen" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Joanna Yang" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 04:26:02 
Subject: RE: 20218605 - Broker ES - FC Barcelona vs Getafe - 12/05/2019 - DP change Request 

Hi All, 

Please check the email loop, my TL-Joanna has flagged the case, pending assign and updates. Please let me know is there any further action needed from my end. 

Regards, 

Ariel 

寄件者: India Inbox 
寄件日期: 2019年4月1日 下午 10:03:07 
收件者: Ariel Chen 
副本: Edivaldo Manuel Augusto Pereira; Ashwinee Latchayya; India Inbox 
主旨: RE: 20218605 - Broker ES - FC Barcelona vs Getafe - 12/05/2019 - DP change Request 

Hi Ariel, 

Can we check the below with you if possible ? 

Thanks, 

Meghan 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Monday, April 1, 2019 2:50 PM 
To: India Inbox <[email-masked]> 
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]> 
Subject: 20218605 - Broker ES - FC Barcelona vs Getafe - 12/05/2019 - DP change Request 

Hi Meghan, 

With reference to the above TID ; the buyer has emailed us informing he wants paper tickets and not E-tickets. 

We are very much aware that the seller can't decided to just receive a different ticket type after the purchase, however, agent Ariel Chen has flagged to SS team to check if Print & Post ticket can be arranged. 

If deem necessary, can you check if there's any update here or should we simply push back. 

Kind Regards, 

Ash 

From: "Edivaldo Manuel Augusto Pereira" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 31 March, 2019 13:49:46 
Subject: 20218605 - Broker ES - FC Barcelona vs Getafe - 12/05/2019 - Flagged to SS team 

Hi Ash, 

In reference to the above TID. The buyer of this transaction asked to change the DP from Etix to Ptix and the agent who handled the case flagged to check with SS team. 

The follow up in now overdue and the case opened for me. 

Can you please advise here or check with the agent Ariel Chen why the case was flagged when change of DP is only made when requested by the seller. 

Regards, 
Edivaldo 

Subject: TID 20218605 - FC Barcelona vs Getafe- 2947581-Camp Nou, Barcelona, ES-12/05/2019 19:00 (Local)-broker Docna Swiss-buyer wants to request e-tix print and post
From: Ariel Chen <[email-masked]>
To: Joanna Yang <[email-masked]>
Date: Thu, 28 Mar 2019 06:18:07 +0000

Hi Joanna,

The event is still 45 days away, the buyer purchased e-tix and now asked if we can arrange e-tix print and post. I've asked the buyer to confirm DA and also provide LDA. Please help to request SS for contacting the seller to see if they can arrange this.

Regards,

Ariel