Subject: EID - 3595462 – NCT 127 – 26/04/2019 – 06:00pm – Atlanta / US
From: Ashwinee Latchayya <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Mon, 1 Apr 2019 08:45:45 -0700 (MST)

Hi Meghan, 

The seller hasn't provided any proof. However after we've investigated this further, we found out that there was indeed a change in production. 

Link :- [ https://protect-eu.mimecast.com/s/aU_9CgZVRTlrNYgUNPirx?domain=box-officetickets.com | https://www.box-officetickets.com/E/e-3039454/v-16402 ] 

Kind Regards, 
Ashwinee 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "India Inbox" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Monday, 1 April, 2019 18:39:46 
Subject: RE: 3595462 – NCT 127 – 26/04/2019 – 06:00pm – Atlanta / US 

Hi All, 

Has the seller provided the proof of production change or has the seller informed what tickets they now have for the buyer ? 

Thanks, 

Meghan 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Monday, April 1, 2019 10:37 AM 
To: India Inbox <[email-masked]> 
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]> 
Subject: 3595462 – NCT 127 – 26/04/2019 – 06:00pm – Atlanta / US 

Hi, 

With reference to the above TID ; the seller claims there has been a production change and the seating plan has changed. 

Upon further investigation, we've found out that the section listed doesn't actually exist. 

Can this be forwarded to EDM please. 

• Transaction/ Listing number : 21007260 

• Event ID: 3595462 

• Event Name: NCT 127 

• Event Date: 26/04/2019 

• Geography: US 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Verify seating plan 

• Link as proof: [ https://protect-eu.mimecast.com/s/aU_9CgZVRTlrNYgUNPirx?domain=box-officetickets.com | 
https://www.box-officetickets.com/E/e-3039454/v-16402 ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/7cqOCjZVXTj2Ay6hRCuNA?domain=viagogo.com | 
https://www.viagogo.com/ww/Concert-Tickets/K-Pop/NCT-127-Tickets/E-3595462 ] 

Kind Regards, 

Ash 

From: "Edivaldo Manuel Augusto Pereira" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 30 March, 2019 15:05:04 
Subject: 3595462 – NCT 127 – 26/04/2019 – 06:00pm – Atlanta / US 

Hi Ashwinee, 

In reference to the above EID. The seller of this transaction listed the tickets on section Y103, and he now claims that there has been a change of seating plan and his tickets are now GA. 

The seller does not have a proof from the event organizers and the section he listed cannot be found on the Map 

• Transaction/ Listing number : 21007260 

• Event ID: 3595462 

• Event Name: NCT 127 

• Event Date: 26/04/2019 

• Geography: US 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Verify seating plan 

• Link as proof: [ https://protect-eu.mimecast.com/s/aU_9CgZVRTlrNYgUNPirx?domain=box-officetickets.com | 
https://www.box-officetickets.com/E/e-3039454/v-16402 ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/7cqOCjZVXTj2Ay6hRCuNA?domain=viagogo.com | https://www.viagogo.com/ww/Concert-Tickets/K-Pop/NCT-127-Tickets/E-3595462 ] 

Regards, 
Edivaldo