Subject: 21102280 - Broker IT - Marco Mengoni - 30/05/2019 21:00 - shipment failed
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Mon, 1 Apr 2019 03:04:33 -0700 (MST)

Hi, 

With reference to the above TID ; the shipment has failed several times now even after changing the Delivery Plan. 

Can we request the IT Broker to ship the tickets manually to the address below please. 

Loretta Chiusoli 
Via fantin 1/3 
c/o CRIF 
bologna 
bologna 
40100 
IT 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 1 April, 2019 15:16:49 
Subject: 21102280 - Broker IT - Marco Mengoni - 30/05/2019 21:00 - shipment failed 

Hi Ash, 

The state was shipment failed and after changing Da and DP, now it is "Wrap Up - Viagogo.Tools.Exceptions.Exception.ViagogoBusinessException: Cannot close WorkItem 15930818 as it has the following active alerts: Print Shipping Label Failed". 

Here Buyer's address: 

Loretta Chiusoli 
Via fantin 1/3 
c/o CRIF 
bologna 
bologna 
40100 
IT 

Can you please contact SS team in order to ask seller to ship manually. 

Thanks 
Valentina