Subject: Re: 20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point
From: Ashwinee Latchayya <[email-masked]>
To: Yash Sharma <[email-masked]>
Cc: Mansi Chhabra <[email-masked]>
Date: Mon, 1 Apr 2019 00:47:09 -0700 (MST)

Hi Yash, 

Please find below and action. 

Kind Regards, 
Ash 

From: "Lincoln Ferreira" <[email-masked]> 
To: "India Inbox" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Yash Sharma" <[email-masked]> 
Sent: Saturday, 30 March, 2019 22:56:21 
Subject: Re: 20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point 

Hi Breda, 

Can you please ask the buyer why the box office refused to give the tickets to them? The seller sent confirmation that the will call was setup. 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: India Inbox 
Sent: Saturday, March 30, 2019 4:33:27 AM 
To: CS.NewYork 
Cc: Ashwinee Latchayya; Yash Sharma 
Subject: Fw: 20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point 

Hi all, 

The tickets for this order were changed to will call, but the buyer claims that they would not give the tickets to the person collecting them ( Ethan Coleman) at the box office. The event was 5 h ago. 

Can this be checked please? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 30 March 2019 03:23 
To: India Inbox 
Cc: Yash Sharma 
Subject: 20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point 
Hi, 

With reference to the above TID ; the buyer is chasing tickets and claims that the box office refused to provide him with the tickets. 

According to the history, those tickets were changed to will call and Ethan Coleman was to collect the tickets. 

Can CSNY look into this please. 

Kind Regards, 
Ash 

From: "Yash Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 08:04:14 
Subject: **URGENT**20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point 

Hi Ash 

Buyer here called in saying they were told that the pickup name has been changed to Ethan Coleman, however, they are not releasing the tickets to him at the pickup point. 

Can check we confirmed the name change over the email. Event is just an hour away. 

Can this be looked into on urgent basis? 

Kind regards 
Yash