Subject: 20795255 - Broker ES - FC Barcelona vs Espanyol - 30/03/2019 16:15 - seats issue
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Sat, 30 Mar 2019 02:51:07 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims to have received incorrect ticket. 

We are aware that the seating plan will not necessary be consecutive but can be any of the one below. 

Beside each other 
Diagonal 
Piggyback 
1 seat in between 
Separated by aisle 
Diagonally separated by aisle 

The seller has received completely different Row here. As per the latest update for this event, we aren't allowed to follow the wrong ticket procedure and need to contact SS team. 

Can this be looked into please as the event is in 5 hours. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 14:06:43 
Subject: 20795255 - Broker ES - FC Barcelona vs Espanyol - 30/03/2019 16:15 - seats issue 

Hi Ash, 

THis buyer received non consecutive seats Spanish Football event. I checked the tickets : 

- row 5, seat 10 
- row 7, seat 1 
- row 11, seat 12 

Can you please forward this to SS team in order to look into this. 

Thanks 
Valentina