Subject: 17832582 , Broker DE {Europe}, Sport-Club Freiburg vs FC Bayern München, 30/03/2019, Ticket not received
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Aditi Bhadoria <[email-masked]>
Date: Sat, 30 Mar 2019 01:47:17 -0700 (MST)

Hi, 

The above mentioned TID is part of a redirection chain. Redirection chain started at 20956769 and ended at 17832582. 

The original seller was meant to ship the missing tickets to the final buyer and we can see this was moved to pending sub. According to the case history, we have no listing available at the moment and the seller has also messaged asking if he can still ship the tickets. 

Can SS team look into this please. 

Kind Regards, 
Ashwinee 

From: "Aditi Bhadoria" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 13:18:36 
Subject: 17832582, Broker DE {Europe}, Sport-Club Freiburg vs FC Bayern München, 30/03/2019, Ticket not received 

Hi Ashwinee, 

With reference to this order, active redirection is marked from 20956769 to 17832582. Buyer purchased 2 tickets but received only 1 ticket and original seller informed that he will ship that ticket to buyer's travel address. Buyer provided travel address and phone number everything but she had not received her 2nd ticket and she has checked with hotel twice about this. 

Can you confirm with original seller if they already shipped that ticket to buyer's travel address and if he had done this, he need to provide tracking number? 

Regards 
Aditi Bhadoria