Subject: Re: 20927855 - Fan seller - Arctic Monkeys & Sam Smith, Lollapalooza Chile 2019, Sunday - 31/03/2019 - fulfil issue
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Sat, 30 Mar 2019 00:37:40 -0700 (MST)

Hi, 

This has been reflagged. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 12:31:51 
Subject: Fwd: 20927855 - Fan seller - Arctic Monkeys & Sam Smith, Lollapalooza Chile 2019, Sunday - 31/03/2019 - fulfil issue 

Respected Ma'am, 

Entry has been done in line 410 of Mansi's file but no response. Event is in 1 day. Can you please reflag? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria. 

From: "Mansi Chhabra" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Sent: Friday, March 29, 2019 1:58:36 PM 
Subject: Re: 20927855 - Fan seller - Arctic Monkeys & Sam Smith, Lollapalooza Chile 2019, Sunday - 31/03/2019 - fulfil issue 

Hi Valeria, 

Flagged to relevant team. 

Thank You 
Mansi 

From: "valeria julia" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Friday, 29 March, 2019 12:27:29 
Subject: 20927855 - Fan seller - Arctic Monkeys & Sam Smith, Lollapalooza Chile 2019, Sunday - 31/03/2019 - fulfil issue 

Respected Ma'am, 

The plan is paper tickets and Time To Event is 2 day(s) 8 hour(s) away. 

The seller of this case came to us thru email informing he shipped the willcall to this buyer. Issue is, this event has tu be fulfiled with bracelets but at the same time, there is not info of this while listing and he fulfilbed by shipped "paper" tickets which is the will call. Issue 2 is that for buyer to use it will need an authorisation from seller. 

Considering this seller despite being Fan has lots of sales with us and all successful (only 2 subs), can you ask Seller Support if LOA method can be granted? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.