Subject: 2879321- Broker DE- Borussia Dortmund vs VfL Wolfsburg - 30/03/2019- Dortmund, DE- Venue map error
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Mansi Chhabra <[email-masked]>, Garima Negi <[email-masked]>
Date: Fri, 29 Mar 2019 21:31:22 -0700 (MST)

Hi, 

This case was flagged to EDM on 28/03. Can we check for an update here please. 

Kind Regards, 
Ashwinee 

From: "Garima Negi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 09:49:07 
Subject: Urgent: 2879321- Broker DE- Borussia Dortmund vs VfL Wolfsburg - 30/03/2019- Dortmund, DE- Venue map error 

Hi Ashwinee, 

Can please check update on it. As I have one more case with same issue Tid 20826124. 

Regards, 
Garima 

From: "India Inbox" <[email-masked]> 
To: "On-call Data Management" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]>, "Mansi Chhabra" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Thursday, 28 March, 2019 15:28:45 
Subject: Re: 2879321- Broker DE- Borussia Dortmund vs VfL Wolfsburg - 30/03/2019- Dortmund, DE- Venue map error 

[ mailto:[email-masked] | @On-call Data Management ] 

Can you look into this please? 

Kind regards 

Breda 

From: Mansi Chhabra <[email-masked]> 
Sent: Thursday 28 March 2019 04:06:13 
To: India Inbox 
Cc: Garima Negi 
Subject: 2879321- Broker DE- Borussia Dortmund vs VfL Wolfsburg - 30/03/2019- Dortmund, DE- Venue map error 
Hi, 

With reference to TID: 19351459, buyer is claiming that he received wrong tickets. Please check the details below: 

• Event ID: 2879321 

• Issue: Section under home section needs to be corrected. Only Section 10,11,12,13,14 and 15 falls under standing home section. 

• What was ordered: Standing home section 

• What was received: Block 8 (Falls under Nordtribüne) 

Could you please check and confirm with on-call data management team whether this is an EDM error or not. 

Thank You 
Mansi 

From: "Garima Negi" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Thursday, 28 March, 2019 09:20:21 
Subject: Re: 2879321- Broker DE- Borussia Dortmund vs VfL Wolfsburg - 30/03/2019- Dortmund, DE- Venue map error 

Hi Mansi, 

• Event ID: 2879321 

• Issue: Section under home section needs to be corrected. Only Section 10,11,12,13,14 and 15 falls under standing home section. 

• What was ordered: Standing home section 

• What was received: Block 8- Falls under Nordtribüne 

Thank you for your consideration. 

Regards, 

Garima