Subject: 20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Yash Sharma <[email-masked]>
Date: Fri, 29 Mar 2019 20:23:10 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer is chasing tickets and claims that the box office refused to provide him with the tickets. 

According to the history, those tickets were changed to will call and Ethan Coleman was to collect the tickets. 

Can CSNY look into this please. 

Kind Regards, 
Ash 

From: "Yash Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 30 March, 2019 08:04:14 
Subject: **URGENT**20513756 - Broker US - A Boogie Wit Da Hoodie - 29/03/2019 20:00 - Issue at the collection point 

Hi Ash 

Buyer here called in saying they were told that the pickup name has been changed to Ethan Coleman, however, they are not releasing the tickets to him at the pickup point. 

Can check we confirmed the name change over the email. Event is just an hour away. 

Can this be looked into on urgent basis? 

Kind regards 
Yash