Subject: Fwd: 21085153 - Fan Seller - Lollapalooza Argentina 2019 - 3 Days (Kendrick Lamar & Arctic Monkeys & Twenty One Pilots) - 29/03/2019 11:00 - Buyer chasing tix
From: Ashwinee Latchayya <[email-masked]>
To: melisa nunez <[email-masked]>
Date: Fri, 29 Mar 2019 08:00:35 -0700 (MST)

Hi Melisa, 

You can escalate this to refund the buyer. 
Please make sure we charge the original seller & the buyer turned seller should be paid. 

Kind Regards, 
Ash 

From: "melisa nunez" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 29 March, 2019 19:52:17 
Subject: 21085153 - Fan Seller - Lollapalooza Argentina 2019 - 3 Days (Kendrick Lamar & Arctic Monkeys & Twenty One Pilots) - 29/03/2019 11:00 - Buyer chasing tix 

Hi Ashwinee 

With reference to TID: 21085153, the buyer is chasing tix but this order was a substitution and original order is pending sub 

Could please review the case to confirm if we should escalate to refund 

Thank you for your cooperation. 

Kind Regards