Subject: 20730718 - Fan Seller - Salmo - Playlist Tour 2019 - 30/03/2019 21:00 - info for collection
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Fri, 29 Mar 2019 07:55:55 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer is upset claiming he had arranged to collect the tickets at a different day & time after calling the number we've provided him. Some time later, he received a call informing that won't be possible. 

Can this be looked into please. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 29 March, 2019 16:23:11 
Subject: 20730718 - Fan Seller - Salmo - Playlist Tour 2019 - 30/03/2019 21:00 - info for collection 

Hi Ash, 

This buyer called me asking about collecting point. 

This was paper tickets, now it changed in collecting point. 

Date: March 30, 2019 
Hours: from 6.30pm to 8.30pm 
Location: Foodhall Restaurant Pizza Coffee at 10 meters from the entrances - https://goo.gl/maps/WzF4j5cr3Ku 

Buyer contacted the guy Roberto +39 347 950 9565 as he needs the tickets for tomorrow morning max. and Roberto told him that he could have provided tickets earlier, today. Roberto told him that he contacted viagogo and nobody replied. 

Can you please contact the relevant department in order to solve this issue. 

Thanks 
Valentina