Subject: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valentina Bonente <[email-masked]>
Date: Fri, 29 Mar 2019 01:50:14 -0700 (MST)

Hi, 

The buyer is unable to change the name with the link provided. 

Elena provided us with another link and advised us to request for proof if the buyer is still unable to change the name. 

Can we inform Elena that we've received the proof requested. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, 29 March, 2019 13:58:28 
Subject: Fwd: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

Hi Ash, 

For this transaction, B is unable to change the name. He tried with the link provided, but he is stating it is not working. 

B just sent me the proof. 

Can you please forward this to the relevant department in order to ask seller (broker) if he can repersonalise. 

The ticket to be changed is Valerio Enzo to Valerio Chiara born in Carrara on 20/6/1978 

Thanks 
Valentina 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 28 March, 2019 19:18:15 
Subject: Re: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

Can you please ask to download and send me the tickets, as quality is very low. 

Thanks 
Valentina 

From: "Elena Lemnaru" <[email-masked]> 
To: "Anezka Koubkova" <[email-masked]>, "India Inbox" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]>, "Rosette Modiri" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Thursday, 28 March, 2019 19:06:58 
Subject: Re: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

Hi Valentina, 

Can you try to assist this B to do it on [ https://sport.ticketone.it/post-order | https://sport.ticketone.it/post-order ] , please? 

If he can not do it, can you ask him to provide proof, please? 

Kind Regards 
Elena 

Seller Support Italian 

From: Anezka Koubkova 
Sent: 28 March 2019 11:01:14 
To: India Inbox; Elena Lemnaru 
Cc: Valentina Bonente; Rosette Modiri; Brian Sexton 
Subject: Re: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

Hi [ mailto:[email-masked] | 
@Elena Lemnaru ] , 

can you please check with S if he can re-personalize 1 of the tix from Valerio Enzo to Valerio Chiara born in Carrara on 20/6/1978? 

Buyer is unable to do so with link provided. 

Thanks, 

Anezka 

From: India Inbox 
Sent: Thursday, March 28, 2019 10:02:20 AM 
To: Anezka Koubkova 
Cc: Valentina Bonente; Rosette Modiri; Brian Sexton 
Subject: Re: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

[ mailto:[email-masked] | @Anezka Koubkova ] 

Can SS IT check with seller if name can be changed 

Kind regards 

Breda 

From: Rosette Modiri <[email-masked]> 
Sent: Wednesday 27 March 2019 16:52:31 
To: India Inbox 
Cc: Valentina Bonente 
Subject: Fwd: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 
Hi, 

With reference to the above TID, The buyer is unable to re-personalise one of the tickets through the link provided. They would like to use Valerio Chiara born in Carrara on 20/6/1978 instead of Valerio Enzo. 

Could you please contact seller support to check with the Broker IT if they can change the name on one of the tickets. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 18:38:50 
Subject: 20674446 - Broker IT - Sampdoria vs Milan - 30/03/2019 20:30 - change name 

Hi Rose, 

This buyer was unable to change the name on the ticket using the link we provided. 

The ticket to be changed is Valerio Enzo to Valerio Chiara born in Carrara on 20/6/1978 

Can you please contact SS in order to contact seller. 

Thanks 
Valentina