Subject: Fwd: TID - 21031740; Buyer, London - Drake - 2/4/2019 - need to reassign the case
From: Ashwinee Latchayya <[email-masked]>
To: Keshav Khurana <[email-masked]>
Cc: Ankur Sharma <[email-masked]>
Date: Wed, 27 Mar 2019 06:19:21 -0700 (MST)

Hi Keshav, 

This is a case of email bounce.Ankur is on training, he is unable to call as he doesn't have a phone. 

Can you take a look please. 

Kind Regards, 
Ash 

From: "Ankur Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 March, 2019 14:27:18 
Subject: TID - 21031740; Buyer, London - Drake - 2/4/2019 - need to reassign the case 

Hi Ash, 

This is in reference to the TID 21031740 wherein the emails are getting bounced however buyer has already downloaded the e-ticket; kindly re-assign to someone as I am unable to call the buyer as I am in training. 

Regards, 
Ankur