Subject: Fwd: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section.
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Amitej Dhar <[email-masked]>
Date: Wed, 27 Mar 2019 06:14:36 -0700 (MST)

Hi Mansi, 

Please find below. 

Kind Regards, 
Ash 

From: "South Africa Inbox" <[email-masked]> 
To: "India Inbox" <[email-masked]>, "Nikola Mikeli" <[email-masked]> 
Cc: "Egglisten Samuel" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 15:26:31 
Subject: Re: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section. 

Hi all, 

Please advise the buyer that the tickets are QR codes and they are correct. 

Thanks, 

Nikola 

From: India Inbox 
Sent: 26 March 2019 09:33:50 
To: Nikola Mikeli; South Africa Inbox 
Cc: Egglisten Samuel; Ashwinee Latchayya; Brian Sexton 
Subject: Re: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section. 

[ mailto:[email-masked] | @Nikola Mikeli ] 

Can you get an update from this agent please? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Tuesday 26 March 2019 09:20:37 
To: India Inbox 
Cc: Egglisten Samuel 
Subject: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section. 
Hi Breda, 

With reference to the above TID ; the buyer claims to have received incorrect ticket. 

Julia Eboza has flagged this case to her TL to contact the US Broker. 

Can we check if there's any update on this case please. 

Kind Regards, 
Ashwinee 

From: "Egglisten Samuel" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 13:14:56 
Subject: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section. 

Hi Ashwinee, 

The buyer is claiming to receive tickets under incorrect section. It's an e-ticket. While checking the details of the e-ticket uploaded for the buyer to download it only shows the bar-code to be scanned and no other details. Buyer and Seller are both from us. 

Need to contact the buyer and ask for the exact section of the tickets that was uploaded and respond to the buyer likewise. 
Not working in the US time frame. Please assign to case to some other agent. 

Thank you for your consideration, 

Kind Regards, 
Egglisten