Subject: Fwd: TID - 19031246, BUYER, Stormzy & George Ezra - TRNSMT Festival 2019, 12/07/2019, Tickets Issues
From: Ashwinee Latchayya <[email-masked]>
To: Egglisten Samuel <[email-masked]>
Date: Wed, 27 Mar 2019 03:11:35 -0700 (MST)

Hi Sam, 

Please call this buyer. 

Kind Regards, 
Ash 

From: "Charanjit Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 March, 2019 01:02:02 
Subject: Re: TID - 19031246, BUYER, Stormzy & George Ezra - TRNSMT Festival 2019, 12/07/2019, Tickets Issues 

Hi Ashwinee, 

As per buyer's last email "you only contact me via email so this can be recorded". 

Please ask agent to email buyer. 

Thanks & Regards, 
Charanjit 

From: "Charanjit Singh" <[email-masked]> 
To: "Ribhu Vrat" <[email-masked]> 
Cc: "Vijay Sharma" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 23:55:29 
Subject: Re: TID - 19031246, BUYER, Stormzy & George Ezra - TRNSMT Festival 2019, 12/07/2019, Tickets Issues 

Hi Ribhu, 

Please take ownership of this case. 

Thanks & Regards, 
Charanjit 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Charanjit Singh" <[email-masked]> 
Cc: "Vijay Sharma" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 19:45:44 
Subject: TID - 19031246, BUYER, Stormzy & George Ezra - TRNSMT Festival 2019, 12/07/2019, Tickets Issues 

Hi Charanjit, 

The buyer keeps asking for as call back here and the previous agent set a follow up but the buyer wasn't contacted. 

VIjay is on training with no phone. Can this be reassigned please. 

Kind Regards, 
Ashwinee 

From: "Vijay Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 14:26:17 
Subject: TID - 19031246, BUYER, Stormzy & George Ezra - TRNSMT Festival 2019, 12/07/2019, Tickets Issues 

Hi Ashwinee, 

With reference to TID: 19031246, The issue of the Buyer is, tickets were picked up because they were V.I.P, but upon getting back on website tickets seems to be General Admission Tickets. 
However, buyer is continuously asking for a call back. 

Request you to make an out call to buyer as being in training I am unable to make calls. 

Thank you for your consideration 

Kind Regards 
Vijay Sharma