Subject: Fwd: TID - 167028897, Fan Seller, Ed Sheeran, 08/08/2018, Payment Issue
From: Ashwinee Latchayya <[email-masked]>
To: Vijay Sharma <[email-masked]>
Date: Wed, 27 Mar 2019 01:23:33 -0700 (MST)

Hi Vijay, 

PFB. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "Eoin Walsh" <[email-masked]> 
Cc: "Vijender Sharma" <[email-masked]> 
Sent: Wednesday, 27 March, 2019 10:32:38 
Subject: Re: TID - 167028897, Fan Seller, Ed Sheeran, 08/08/2018, Payment Issue 

[ mailto:[email-masked] | @Eoin Walsh ] 

Do you have an update here? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Tuesday 26 March 2019 16:46:08 
To: India Inbox 
Cc: Vijender Sharma 
Subject: Re: TID - 167028897, Fan Seller, Ed Sheeran, 08/08/2018, Payment Issue 
Hi Breda, 

With reference to the above TID ; the seller is chasing payment for the Ed Sheeran event. 

On 16/01 Jamie left a note informing the seller provided a statement with account number ending in **43 and the payment was made to an account ending in **53 at that time (26/08/18) 

The seller's payment seems to have been made to an incorrect account which he had registered with us at the time of his payment. The seller has contacted his bank who advised we would need to retrieve the funds and for further investigation we would need the complete account number. 

Eoin Walsh flagged this to his TL to check whether we can provide this information to the seller. Can we check for any update here ? 

Kind Regards, 
Ashwinee 

From: "Vijay Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 12:26:39 
Subject: TID - 167028897, Fan Seller, Ed Sheeran, 08/08/2018, Payment Issue 

Hi Ashwinee, 

With reference to TID: 16728897, The issue of the Seller is, chasing payments for the event of Ed Sheeran (08/08/2018). Seller is continuously asking for payments as it was never reflected on account. Seller was replied that the payment was processed on 26/08/2018 on ending ×× 53. 

But seller says number ending in ×× 53 does not exist and the original acc number is 1845638043/0800. Upon checking on the account there is another account number is listed on sellers account. 

Could you please check this with the Payments team. 

Thank you for your consideration 

Kind Regards 
Vijay Sharma