Subject: 19857862 - Fan Seller - uventus vs AC Milan - Italian Super - 16/01/2019 - Seller waiting to be paid
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Egglisten Samuel <[email-masked]>
Date: Tue, 26 Mar 2019 08:53:02 -0700 (MST)

Hi Breda, 

The seller of the above TID is chasing payments and the payment method chosen was payoneer. 

Payments team have been chasing the payment provider in regards to this issue. Marsha from payments left a note stating she's emailed the payment provider for the third time (PID 2580973). 

This note was left 5 days ago and the event is over 68 days ago. The seller is really getting upset with the wait. 

Can we check whether Marsha has received any response from Payoneer please. 

Kind Regards, 
Ashwinee 

From: "Egglisten Samuel" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 16:07:47 
Subject: 19857862 - Fan Seller - uventus vs AC Milan - Italian Super - 16/01/2019 - Seller waiting to be paid 

Hi Ashwinee, 

The seller is chasing for the payment to be released. Seller payment method is Payoneer Prepaid Card. Payment history says that the payment was initiated on 13/01/2019 13:31. But the seller didn't receive the payment. We have kept and escalated the case to the relevant department but with no response. 

Please check with the payments team whats the issue with the payment. 

Thank you for your consideration, 

Kind Regards, 
Egglisten