Subject: 20700184 -- Broker US -- Shawn Mendes -- 10/04/2019 -- wrong ticket
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Christian <[email-masked]>
Date: Tue, 26 Mar 2019 03:17:10 -0700 (MST)

Hi Breda, 

With reference to the above TID ; the buyer claims to have received incorrect ticket. 

Those tickets are listed as E-tickets however the buyer has sent proof of paper tickets and also claiming to have received 4 tickets rather than 2. 

Can CSNY look into this please. 

Kind Regards, 
Ashwinee 

From: "Christian" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 14:44:45 
Subject: 20700184 -- Broker US -- Shawn Mendes -- 10/04/2019 -- wrong ticket 

Hi Ash, 

This is regarding the TDI : 20700184, The buyer received a wrong ticket section, Row and quantity from the seller also as per the CSL the tix was supposed to be e-tix however, the buyer received a paper tix. 
The seller listed : BLOCK 103, ROW : M, 

Buyer received : BLOCK 325 TIER 300 ROW D and 4 tickets instead of 2 (SEAT 7-8-9-10 ) 

Can you please investigate. 

Kind Regards 
Christian Sitele