Subject: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section.
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Egglisten Samuel <[email-masked]>
Date: Tue, 26 Mar 2019 02:20:37 -0700 (MST)

Hi Breda, 

With reference to the above TID ; the buyer claims to have received incorrect ticket. 

Julia Eboza has flagged this case to her TL to contact the US Broker. 

Can we check if there's any update on this case please. 

Kind Regards, 
Ashwinee 

From: "Egglisten Samuel" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 March, 2019 13:14:56 
Subject: 20277235 - Broker US - Better Oblivion Community Center - 29/03/2019 - Received tickets under incorrect section. 

Hi Ashwinee, 

The buyer is claiming to receive tickets under incorrect section. It's an e-ticket. While checking the details of the e-ticket uploaded for the buyer to download it only shows the bar-code to be scanned and no other details. Buyer and Seller are both from us. 

Need to contact the buyer and ask for the exact section of the tickets that was uploaded and respond to the buyer likewise. 
Not working in the US time frame. Please assign to case to some other agent. 

Thank you for your consideration, 

Kind Regards, 
Egglisten