Subject: Re: 20984914, Fan Seller, Fat Freddy’s Drop, 22/03/2019 20:00, Rag Dispute issue}
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Breda Cremins <[email-masked]>, Ekta VGG <[email-masked]>
Date: Mon, 25 Mar 2019 21:45:36 -0700 (MST)

Hi Brian, 

Thank you for the approval. 
Could you perhaps email payments so that they are aware. They would more likely return the escalation without a written approval. 

Kind Regards, 
Ashwinee 

From: "Brian Sexton" <[email-masked]> 
To: "Breda Cremins" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 March, 2019 23:17:48 
Subject: RE: 20984914, Fan Seller, Fat Freddy’s Drop, 22/03/2019 20:00, Rag Dispute issue} 

Hi Breda, 

You can escalate to pay the seller here, they provided proof and the buyer did not. 

Kind regards, 

Brian 

From: India Inbox 
Sent: Monday 25 March 2019 14:57 
To: Brian Sexton <[email-masked]> 
Cc: Ekta VGG <[email-masked]>; Ashwinee Latchayya <[email-masked]> 
Subject: Re: 20984914, Fan Seller, Fat Freddy’s Drop, 22/03/2019 20:00, Rag Dispute issue} 

[ mailto:[email-masked] | @Brian Sexton ] 

Hey Brian 

Buyer was RAG and refunded. Seller is disputing this as they said they purchased from an official vendor. Do you think this is proof of purchase? I think we should push back with seller for now? 

Kind regards 

Breda 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday 25 March 2019 08:20:04 
To: India Inbox 
Cc: Ekta VGG 
Subject: 20984914, Fan Seller, Fat Freddy’s Drop, 22/03/2019 20:00, Rag Dispute issue} 

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Hi Breda, 

With reference to the above TID ; the seller has sent proof of purchase to support his claim that the tickets sent out were valid. Along with the proof of purchase, he provided us with the 10 tickets purchased from the organiser. 

The buyer has claimed to be ragged and proof wasn't provided. 

Can this be looked into please. 

Kind Regards, 

Ashwinee 

From: "Ekta VGG" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 25 March, 2019 11:19:58 
Subject: {20984914, Fan Seller, Fat Freddy’s Drop, 22/03/2019 20:00, Rag Dispute issue} 

Hi Ashwinee, 

In regards to above TID, Seller has provided proof of purchase as he has sent valid tickets to the buyers. So could you please check whether seller will be paid or charged here. 

Kind Regards, 

Ekta