Subject: Fwd: 21023197 - Fan Seller - Jennifer Lopez / 16/07/2019 / Buyer informed provide ticketmaster account email address
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Mon, 25 Mar 2019 10:00:40 -0700 (MST)

Hi Anurag, 

Can you flag this to a night shift agent to contact the seller to see if tickets can be transferred to a different email address please. 
It's the end of the shift and the agent called the seller but there was no answer. 

New email add: [email-masked] 

Kind Regards, 
Ashwinee 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 March, 2019 22:28:09 
Subject: 21023197 - Fan Seller - Jennifer Lopez / 16/07/2019 / Buyer informed provide ticketmaster account email address 

Hi Ash, 

with reference to TID21023197, delivery plan for current transaction is TicketMaster Mobile and Buyer informed that ticketmaster account email address is different from the one used in viagogo. 

Ticket master account email address is: [email-masked] 

can you please assign the case to english agent, night shift to contact S, in order to adivse about new email address to use to upload e-tickets. 

thanks, 

kind regards, 

Daniele Castiglioni