Subject: Fwd: 20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue/ ChargeBack
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Mansi Chhabra <[email-masked]>, Sadaf Jamil <[email-masked]>
Date: Sat, 23 Mar 2019 22:29:42 -0700 (MST)

Hi all, 

This was flagged on March 18th with no update since March 20th. 

Can this be looked into please. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 20 March, 2019 14:33:55 
Subject: Re: 20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue/ ChargeBack 

[ mailto:[email-masked] | @Brian Sexton ] 

Can we restore here ? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Wednesday 20 March 2019 09:02:54 
To: India Inbox 
Cc: Ekta VGG 
Subject: 20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue/ ChargeBack 
Hi Breda, 

This was flagged on March 16th. Can this be forwarded to the concerned team please. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 17:36:17 
Subject: Fwd: 20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue/ ChargeBack 

Hi, 

Any update on below case? 

Thanks, 
Ekta 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Ekta VGG" <[email-masked]> 
Sent: Monday, 18 March, 2019 14:19:45 
Subject: 20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue/ ChargeBack 

Hi, 

With reference to the above TID ; the buyer has emailed us with an account recovery. I can see chargeback is initiated here and we've sent the buyer en email informing him that 'The payment for his ordered tickets has been returned & that the amount is over due. 

Could we get his email address restored and can the concerned department look into this please. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 16 March, 2019 16:06:20 
Subject: {20172453, Broker DE, Seeed, 30/10/2019 20:00, Blocked issue} 

Hi Ashwinee, 

In regards to above TID, Can you check as buyer contacted us via Account recovery, but the account is showing Blocked and email was sent to buyer for pending payment, so what we need to advise buyer. Chargeback was initiated as well here. Kindly suggest. 

Kind Regards, 
Ekta