Subject: Fwd: 19565585 / Broker- RU / The World Of Hans Zimmer / 23/03/2019 20:00 / Buyer claiming refund
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: sidje <[email-masked]>
Date: Fri, 22 Mar 2019 09:57:32 -0700 (MST)

Hi Mansi, 

This was flagged to you by Tulika & I can see you flagged this on your sheet & breda asked you to email her. 

Do you have any update on this ? 

Kind Regards, 
Ashwinee 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 22 March, 2019 22:08:21 
Subject: 19565585 / Broker- RU / The World Of Hans Zimmer / 23/03/2019 20:00 / Buyer claiming refund 

Hi Ash, 

With reference to TID 19565585, the buyer is claiming for a refund as he thought Mr Zimmer himself would be conducting the event . 
He was sent a survey and an update on 01/03/19 12:55 regarding the same which stated that Hans Zimmer himself is not performing at the concert, although he acted as the musical director and curator of the show.He did not confirm that and the survey got closed. 

Flagging you to take this into consideration. 

Thanks 
Sidje