Subject: Productivity Report
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Cc: Viraat <[email-masked]>
Date: Fri, 22 Mar 2019 04:13:50 -0700 (MST)

Hi Ekta, 

Please find below your productivity report for the month of Feb. 

As a reminder, the targets are: 
CSS 30% 
FCR 60% 

We shall have a one-to-one on Sunday to discuss ways on how to maintain and improve FCR & CSS score. 

Agent Name 	Productivity Average 	# Days logged 	# Email Floor 	Floor FCR 	Floor CSS 
EKTA SHARMA 
	88% 	23 	858 	58% 	
28% 

Kind Regards, 
Ash