Subject: Productivity Report
From: Ashwinee Latchayya <[email-masked]>
To: Becho Davy Jaures <[email-masked]>
Cc: Viraat <[email-masked]>
Date: Tue, 19 Mar 2019 10:03:19 -0700 (MST)

Hi Jaures, 

Please find below your productivity report for the month of Feb. 

As a reminder, the targets are: 
CSS 30% 
FCR 60% 

Agent Name 	Total Score 	Productivity Score 	Attendance Score 	Quality Score 	Productivity Average 	Productivity + PS average 	Attendance Average 	Quality Average 	% Declared Productive Time 	Start Time 	End Time 	# Days logged 	Approx Real On site Hrs 	Meeting Training Hrs 	# Email Floor 	# Wrap up 	# Follow up 	# Calls Inbound 	# Calls Outbound 	Floor FCR 	Floor CSS 
BECHO.JAURES 	2 	0 	1 	1 	86% 	86% 	110% 	41% 	101% 	01/02/2019 13:13 	28/02/2019 17:00 	19 	164.61 	0.18 	661 	558 	207 	15 	7 	51% 	31% 

Kind Regards, 
Ash