Subject: Fwd: Review quality audits
From: Ashwinee Latchayya <[email-masked]>
To: Charanjit Singh <[email-masked]>
Date: Tue, 19 Mar 2019 08:54:01 -0700 (MST)

Hi Charanjit, 

Feedback has been shared. 

Kind Regards, 
Ash 

From: "Charanjit Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 03:37:13 
Subject: Re: Review quality audits 

Hi Ashwinee, 

PFB. 

1. 19695558 

ERROR TYPE: 

* Query not fully answered - buyer requested a call for full explanation, agent attempted to call but was unanswered, so agent should have either informed buyer of the call attempt and advise to call us if still needed or set a follow up to call again. 

2. 18026330 

ERROR TYPE: 

* Poor CIAN note - there is no mention if agent advised buyer that new tickets have been uploaded. 

Thanks & Regards, 
Charanjit 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Charanjit Singh" <[email-masked]> 
Sent: Monday, 18 March, 2019 20:41:10 
Subject: Fwd: Review quality audits 

Hi Charanjit, 

Can you provide me with the reason for the flag please. 

Kind Regards, 
Ash 

From: "Charanjit Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Viraat" <[email-masked]> 
Sent: Saturday, 16 March, 2019 06:05:08 
Subject: Review quality audits 

Hi Ashwinee, 

Can you please review the below mentioned quality audits with Keshav. 

TID: 
1. 19695558 
2. 18026330 

Thanks & Regards, 
Charanjit