Subject: Fwd: 20314357 - Fan Seller - Gerry Cinnamon - 26/03/2019 --SMC
From: Ashwinee Latchayya <[email-masked]>
To: Egglisten Samuel <[email-masked]>
Date: Tue, 19 Mar 2019 06:05:19 -0700 (MST)

Viagogo is a platform that enables ticket sellers to reach customers. We make every effort to ensure that buyers receive their tickets in time for the event. 

In this case we have been contacted by your the buyer, and have been informed that you are unable to accompany your buyer to the event. 

Can you please inform us whether you can fulfil this sale. 

From: "Egglisten Samuel" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 18:31:33 
Subject: Re: 20314357 - Fan Seller - Gerry Cinnamon - 26/03/2019 --SMC 

Viagogo is a platform that enables ticket sellers to reach customers. We make every effort to ensure that buyers receive their tickets in time for the event. 

In this case we have been contacted by the buyer, and have been informed that you are unable to assist the buyer to the event as its a walk-in event. Can you please verify the same because as per our guarantee we have to start looking for a suitable replacement tickets in case you are unable to fulfil. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Egglisten Samuel" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 17:55:41 
Subject: Fwd: 20314357 - Fan Seller - Gerry Cinnamon - 26/03/2019 --SMC 

Hi Samuel, 

The buyer contacted us claiming claiming the seller cannot walk him in. 

Can you call the seller and check this information please. If the seller confirms he cannot, please sub & inform the buyer we're looking fo replacement. 

Kind Regards, 
Ashwinee 

From: "nilarka" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 17:34:23 
Subject: 20314357 - Fan Seller - Gerry Cinnamon - 26/03/2019 --SMC 

Dear Ashwinee, 

The buyer has been contacted by the seller that she cannot accompany the buyer to the venue. Can SS contact the seller 

Thanks and regards 

Nilarka