Subject: TID - 20815754 - Rag Issue
From: Ashwinee Latchayya <[email-masked]>
To: Breda Cremins <[email-masked]>
Date: Tue, 19 Mar 2019 04:31:08 -0700 (MST)

Hi Breda, 

Following our conversation, we need a bit of clarification on this TID - 20815754. 

The buyer claims to have been ragged and stated to have purchased new tickets. The buyer hasn't mentioned whether they have proof or not. 

Do you reckon we request proof and wrap up here or should this be escalated. 

Kind Regards, 
Ashwinee