Subject: 18307059 - Ticket Network - Pink - 17/03/2019 - eTickets not received.
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Egglisten Samuel <[email-masked]>
Date: Tue, 19 Mar 2019 01:27:11 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer is chasing a refund for not receiving the tickets in time for the event. 

The event was on 17/03 and tickets were uploaded on 18/03. The seller might have sent the tickets to our TNet inbox before the event time. 

Can CSNY look into this. 

Kind Regards, 
Ashwinee 

From: "Egglisten Samuel" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 19 March, 2019 12:03:04 
Subject: 18307059 - Ticket Network - Pink - 17/03/2019 - eTickets not received. 

Hi Ashwinee, 

The buyer is disputing about the tickets that she purchased an year ago and haven't received those tickets on time to go to the event. The event was on 17/03/2019 at 19:30 but the tickets were uploaded online by the seller at 18/03/2019 01:54. The buyer is asking for a full refund. Seller has already been paid. 

Please find the above attachment. 

Buyer is eligible for refund. Please do take considerable action so that the buyer could get there money back. 

Thank you for your consideration, 

Kind Regards, 
Egglisten