Subject: Re: 20485396 ; Broker US ; The Rolling Stones ; 29/06/2019 14:00; TC 40 notification
From: Ashwinee Latchayya <[email-masked]>
To: sidje <[email-masked]>
Date: Mon, 18 Mar 2019 02:57:45 -0700 (MST)

Hi Gin, 

TC40 means chargeback. Another agent has responded to the buyer. 

Kind Regards, 
Ash 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 16 March, 2019 22:07:52 
Subject: 20485396 ; Broker US ; The Rolling Stones ; 29/06/2019 14:00; TC 40 notification 

Hi Ash, 

Buyer emailed asking the reason why he has been refunded. There is a system note stating " This is a TC40 notification. If order is paper tickets and NOT SHIPPED, please ensure the delivery address is set as the CS NY address, so seller can send there. Please check if buyer should be blocked" 

Can you please advise the reason why buyer has been refunded and which address need to be updated as CSNY? 

Regards, 
Sidje