Subject: Fwd: (TID: 18094877 - Broker US - Kelly Clarkson - 15/03/2019 - Contacting CSNY Team)
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Khalid Asad <[email-masked]>
Date: Mon, 18 Mar 2019 02:16:10 -0700 (MST)

Hi Sankarshan, 

PFB. 

Kind Regards, 
Ash 

From: "Khalid Asad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 16 March, 2019 15:43:57 
Subject: Fwd: (TID: 18094877 - Broker US - Kelly Clarkson - 15/03/2019 - Contacting CSNY Team) 

Hi Ashwinee, 

Please flag the case to seller support once again as the buyer is saying he has not received the tickets till now. 

Regards 
Khalid 

From: "Tempest JeanBaptiste" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]>, "Khalid Asad" <[email-masked]> 
Sent: Thursday, 14 March, 2019 22:29:30 
Subject: Re: (TID: 18094877 - Broker US - Kelly Clarkson - 15/03/2019 - Contacting CSNY Team) 

Hi Brian, 

I have asked the seller to retransfer these tickets to the buyers email address. 

Thanks, 
Tempest 

Seller Support US, Viagogo Inc 
E-Mail: [email-masked] 
Phone: (415) -429-1056 ext: 4646 
7 days a week 9am EST – 6pm EST 

From: Brian Sexton 
Sent: Thursday, March 14, 2019 7:41 AM 
To: CS.NewYork 
Cc: Kritika Mirchandani; Khalid Asad 
Subject: FW: (TID: 18094877 - Broker US - Kelly Clarkson - 15/03/2019 - Contacting CSNY Team) 

Hi, 

This buyer checked their TM account and it said that tickets were already transferred to a different email address, could someone please ask the Broker US to transfer tickets to; 

[ mailto:[email-masked] | [email-masked] ] 

Kind regards, 

Brian 

From: Kritika Mirchandani <[email-masked]> 
Sent: Thursday 14 March 2019 13:07 
To: India Inbox <[email-masked]> 
Cc: Khalid Asad <[email-masked]> 
Subject: (TID: 18094877 - Power Seller - Kelly Clarkson - 15/03/2019 - Contacting CSNY Team) 
Importance: High 

Hi there, 

With regards to this order ID, buyer claims that they have not received their TM Tickets. He was asked to provide his TM Account proof which shows that the ticket transfer has already been accepted by another email address. 

Can you please contact the broker to confirm if he has transferred the tickets on this email ID: ( [ mailto:[email-masked] | [email-masked] ] ). 

I look forward to hearing from you. 

Kind Regards 
Kritika Mirchandani 

From: "Khalid Asad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Kritika Mirchandani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 14 March, 2019 12:22:09 
Subject: 18094877 - Power Seller - Kelly Clarkson - 15/03/2019 19:00 - Tickets not received 

Hi Kritika, 

In regards to the mentioned TID (18094877), the tickets were transferred to ticketmaster shows "This ticket transfer has already been accepted by another email address" on this email [ mailto:[email-masked] | [email-masked] ] . Seller again sent a link which is not working. 

Please check and revert. 

Regards 

Khalid