Subject: 20787263 - Fan Seller - Wales vs Ireland - Guinness Six Nations 2019 - 16/03/2019 - please check if seller can get FV
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Keshav Khurana <[email-masked]>
Date: Thu, 14 Mar 2019 08:22:52 -0700 (MST)

Hi, 

With reference to the above TID ; the seller is unhappy as he has been charged. 

MSBD - 11/03/2019 23:59 

10/03 - seller informed us they have paper tickets and not E-tcikets 
10/03 - buyer confirmed the DA & DP was changed 
11/03 - seller informed us he will ship the tickets on that day 
11/03 - agent reminded the seller to ship by 11/03 23:59 and provide us with us a TN otherwise the sale will be cancelled. 
12/03 - SQ took over the order - seller was asked not to ship tickets & will be charged 
12/03 - Order was subbed after msbd 
13/03 - We asked the seller to provide us with the proof of shipment 
13/03 - Agent Barry Lenahan mentioned in his cian he is following to see if the seller can be paid FV as he has shipped. 

In my opinion, the seller shouldn't be paid here firstly because no proof has been provided yet and the seller was told on 11/03 to provide us with a TN otherwise the order will be cancelled and charges may incur. 

However, as agent Barry is following this up to see if we can pay the seller FV here, can we see if he has any update please. 

Kind Regards, 
Ash 

From: "Keshav Khurana" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 March, 2019 21:24:15 
Subject: 20787263 - Fan Seller - Wales vs Ireland - Guinness Six Nations 2019 - 16/03/2019 - please check if seller can get FV 

Hi Ashwinee, 

With reference to TID: 20787263 

Seller called and asking to call buyer because he stated that he has sent the tickets to buyer. But, order was subbed on the 12/03/2019 after msbd, seller asked for tracking number after the tickets were subbed on the 13/03/2019 -can the seller be paid FV as the tickets were sent to the buyer on time, this agent barry.lenahan has flagged to his TL. 

Thanks 
Keshav