Subject: Fwd: 15760954- please assign it an IT agent.
From: Ashwinee Latchayya <[email-masked]>
To: Samuele Merloni <[email-masked]>
Cc: Karanjeet Singh <[email-masked]>
Date: Thu, 14 Mar 2019 08:12:47 -0700 (MST)

Hi Sam, 

The buyer tried to contact us many times. Karan has called him but the buyer speaks Italian. 

Can you take ownership of this case please. 
Link to the case is below. 
https://cstools.viagogo.net/CommonUI/ViewWorkItemConversation?workItemId= 15760954 

Kind Regards, 
Ash 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 14 March, 2019 19:44:46 
Subject: 15760954- please assign it an IT agent. 

Hi Ashwinee, 

With reference to CID:15760954 the buyer has emailed us more than 5 times but the email was blank and there was a note that you need to call the buyer. I called the buyer but she can only speak Italian so could you please assign this case to an IT agent? 

Kind Regards, 
Karanjeet