Subject: 20664929 - Totem Concierge Power Seller Broker FR - Drake - 13/03/2019 19:00, 2 hours away - Tickets not yet uploaded.
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: David Mboyo <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Wed, 13 Mar 2019 10:00:33 -0700 (MST)

Hi Breda, 

With reference to the above TID ; the buyer is chasing ticket and the event is in 1 hour. 

According to the case history ; the seller has uploaded incorrect E-tickets which were deleted. 

Judith has requested the Broker to provide us with the order ID where the tickets might have been uploaded but there has been no reply. 

Can SS team contact the FR Broker to investigate this please. 

Kind Regards, 
Ashwinee 

From: "David Mboyo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 March, 2019 22:05:17 
Subject: 20664929 - Totem Concierge Power Seller Broker FR - Drake - 13/03/2019 19:00, 2 hours away - Tickets not yet uploaded. 

Hi Ash, 

In reference to the order ID:20664929, broker confirmed that she provided correct tickets for this order but nothing is uploaded. Judith.Poiget has asked broker to provide the order number where the tickets are as this order have only deleted tickets but broker never reply since. Please review the case and see what can be done, the event is 2 hours away. 

KInd Regards 
David