Subject: Meeting Minutes
From: Ashwinee Latchayya <[email-masked]>
To: Viraat <[email-masked]>
Date: Wed, 13 Mar 2019 07:27:03 -0700 (MST)

Hello, 

Please find below the minutes of today's meeting. 

Present from Limerick: Manuela, Maiwen, Valentina, & Brian 
Present from India: Kritika, Mike, Sankarshan, Rosette, Mansi & Ashwinee 

The meeting started off with an introduction. 
Manuela introduced herself followed by Team India. 

Red Flag 
The key topic of the meeting was 'Red Flag'. 

We've been given an overview of the criteria for Red Flags. Team India will be sent a detailed explanation which will need to be shared with the floor. 

Customer Experience Improvement Meeting 
Manuela has put in place a weekly meeting where one TL from Team India will have to attend. 
This will be a weekly meeting will consist of TL from different location and feedback and customer experience will be shared. 
The goal of this is to improve customer satisfaction. 

Kind Regards, 
Ashwinee