Subject: Re: {20824779, Fan Seller, Kylie Minogue, 13/03/2019 18:00, buyer chasing tickets}
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Date: Wed, 13 Mar 2019 00:54:47 -0700 (MST)

Hi Ekta, 

Aditi has escalated this for the buyer to be refunded. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 March, 2019 12:22:40 
Subject: {20824779, Fan Seller, Kylie Minogue, 13/03/2019 18:00, buyer chasing tickets} 

Hi Ashwinee, 

In regards to above TID, buyer is unable to download e-tickets and there is note from E-tickets management team as these tickets are identified as Duplicate and they have asked POP from seller, Seller has sent the POP, however I am not sure what to do now as event has started? 

Kind Regards, 
Ekta