Subject: Fwd: 20826968 - Fan Seller - Elton John - 12/03/2019 20:00 - Buyer called asking for seat number
From: Ashwinee Latchayya <[email-masked]>
To: tommaso nisi <[email-masked]>
Date: Tue, 12 Mar 2019 08:47:18 -0700 (MST)

Hi Tomasso, 

We've checked this with E-ticket management and were informed that the tickets are totally fine. 

If the buyer wants to know the seat information, you can contact the seller and request those information. Once you have those information, you can pass it on to the buyer. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "tommaso nisi" <[email-masked]> 
Sent: Tuesday, 12 March, 2019 20:14:48 
Subject: 20826968 - Fan Seller - Elton John - 12/03/2019 20:00 - Buyer called asking for seat number 

Hi Breda, 

It looks like the fan seller here has uploaded a screenshot of the QR ticket. This is similar to the one I flagged a few minutes ago. Let us know if those would be valid please. 

The event is in 9 hours. 

Kind Regards, 
Ash 

From: "tommaso nisi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 12 March, 2019 20:10:20 
Subject: 20826968 - Fan Seller - Elton John - 12/03/2019 20:00 - Buyer called asking for seat number 

Hi Ashwinee, 

regarding TID: 20826968, buyer called asking for seat number as she didn't receive after the Mobile QR code transfer. A similar case has already been flagged to you, to check the validity of the ticket. 

Could you please look into the matter and do the needful? 

Thank you 

Tommaso