Subject: Fwd: 20326979 - Fan Seller - Roma vs Porto - Round of 16 - Champions League 2018-19 - 12/02/2019 21:00 - Cannot Wrap Up this case
From: Ashwinee Latchayya <[email-masked]>
To: tommaso nisi <[email-masked]>
Date: Mon, 11 Mar 2019 21:22:59 -0700 (MST)

Hi, 

This has been flagged. 

Kind Regards, 
Ash 

From: "tommaso nisi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 10 March, 2019 18:14:58 
Subject: 20326979 - Fan Seller - Roma vs Porto - Round of 16 - Champions League 2018-19 - 12/02/2019 21:00 - Cannot Wrap Up this case 

Hi Ashwinee, 

regarding TID: 20326979, follow up was overdue from previous agent, there are no contacts from buyer nor seller, the order was substituted and event was 25 days, 17 hours ago and I cannot close as there is the message : "Wrap Up - Viagogo.Tools.Exceptions.Exception.ViagogoBusinessException: Cannot close WorkItem 15449143 as it has the following active alerts: Incomplete Transaction Close To Event 

Could you please look into the matter and do the needful? 

Thank you 

Tommaso