Subject: 20617779 / Ticket Network / Philadelphia Flyers At New York Islanders / 09/03/2019 19:00 / Issue Claiming Tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Wamiq Ahmad <[email-masked]>
Date: Sat, 9 Mar 2019 06:17:26 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer created a TM account with the email address on his viagogo account but has mistakenly typed in Thomad Maresca instead of Thomas Maresca and he is now unable to claim his tickets. 

Can CSNY contact TNet to check if tickets can be cancelled and re transferred with the details below please. 

Name: Thomad Maresca 
Email address: [email-masked] 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 9 March, 2019 18:16:14 
Subject: 20617779 / Ticket Network / Philadelphia Flyers At New York Islanders / 09/03/2019 19:00 / Buyer is unable to claim tickets 

Hi Ash, 

In regards to the above mentioned TID, the buyer of the tickets has set up the Ticketmaster account with the correct email [email-masked] but put his name as Thomad Maresca instead of Thomas Maresca. 

The buyer has already received the tickets on his email on 27.02.19, but today he has received an email from Ticketmaster that he will not be able to claim the tickets. 

Buyer is unable to send any proofs for this due to technical issues and unsupported format. 

Can you please report this to CSNY and get this sorted for the buyer as the event is in 10 hours. 

Regards, 
Wamiq