Subject: 20077927 / Broker RO/ Nicki Minaj & Juice Wrld / 06/03/2019: EDM error
From: Ashwinee Latchayya <[email-masked]>
To: Gillbrinne Zola Moke <[email-masked]>
Date: Wed, 6 Mar 2019 03:52:09 -0700 (MST)

Hi Gill, 

Before flagging this - I need a link from the official website (this could be of the event's official website or artist's official website). 

Kind Regards, 
Ash 

From: "Gillbrinne Zola Moke" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 March, 2019 15:08:26 
Subject: 20077927/ Broker RO/ Nicki Minaj & Juice Wrld / 06/03/2019: EDM error 

Hi Ash 

Buyer called requesting for refund as when he bought the tickets the event was for Nicki Minaj & Future à Palais 12. 

I checked on google Future à Palais 12 was replaced by Juice Wrld on December 21, 2018 but the buyer purchased the tickets on 23/01/19 10:23. 

Can you please ask if the buyer is entitled for refund as we have made the update late on our website ? 

Regards, 
gilbrinne